About NewDay

We believe in thinking bigger, working harder, and building dreams.

Jump start your career at NewDay, where you’ll begin your career ahead of your peers with a $60k salary (plus uncapped bonuses). Where 62% of employees buy their own home in their first three years of employment. Elevate your career and your teammates in a fun, competitive culture, at a company that was rated a 2019 Top Place to Work by the Baltimore Sun.

Growth is kind of our thing. Since 2013, NewDay has grown from 120 employees to nearly 600.

Growth is kind of our thing

Unlike startups and fast-growing businesses, we’ve expertly expanded our reach without the growing pains. That’s why we were voted a 2019 Top Workplace by the Baltimore Sun. Over ⅓ of our employees are recent graduates from the University of Maryland, Towson, and Salisbury.

Grow with who you know.

About NewDay

Over the past 20 years, NewDay has helped Veterans buy homes and manage their finances to build the lives they deserve. We’re proud to serve millions of Veterans with dignity, deference, and respect, starting with our highly rated and trusted customer service, leading FinTech, and national recognition from partners like Fox News, CNN, TimeWarner, TransUnion and Equifax.

At NewDay, we’re guided by seven core values: Ship, Shipmate, Self, Training for Career, World-Class Service, Providing Opportunity, Integrity, Resilience, and Giving Back.

Leadership

ADMIRAL TOM LYNCH
Executive Chairman

Admiral Tom Lynch retired from the U.S. Navy after a decorated 32-year career including assignments as Chief, Navy Legislative Affairs; Commander of the Eisenhower Battle Group (Operation Desert Shield); Superintendent of the U.S. Naval Academy, and Director of the Navy Staff (Pentagon). He is a graduate of the U.S. Naval Academy where he was the captain of the 1963 Navy Cotton Bowl team.

ROB POSNER
Chief Executive Officer

Rob is the CEO of NewDay USA and Chrysalis Holdings, LLC. He’s been the architect of the company’s information technology and analytics strategy, as well as the company’s training and development capabilities at NewDay USA University. Today, he has built NewDay USA into one of the nation’s leading VA mortgage lenders to serve Veteran families.

ADMIRAL TOM LYNCH
Executive Chairman

Admiral Tom Lynch retired from the U.S. Navy after a decorated 32-year career including assignments as Chief, Navy Legislative Affairs; Commander of the Eisenhower Battle Group (Operation Desert Shield); Superintendent of the U.S. Naval Academy, and Director of the Navy Staff (Pentagon). He is a graduate of the U.S. Naval Academy where he was the captain of the 1963 Navy Cotton Bowl team.

ROB POSNER
Chief Executive Officer

Rob is the CEO of NewDay USA and Chrysalis Holdings, LLC. He’s been the architect of the company’s information technology and analytics strategy, as well as the company’s training and development capabilities at NewDay USA University. Today, he has built NewDay USA into one of the nation’s leading VA mortgage lenders to serve Veteran families.

DR. XING LIU
Chief Operating Officer and Chief Risk Officer

Dr. Xing Liu, who joined NewDay in 2005, oversees NewDay’s risk management, underwriting, and analytical modeling efforts. He’s held multiple positions in marketing, credit, and risk management, and has over 15 years of experience in analytical modeling and consulting. He holds a Ph.D. in Numerical Optimization and Mathematical Modeling from the University of Maryland, Baltimore County.

DR. XING LIU
Chief Operating Officer and Chief Risk Officer

Dr. Xing Liu, who joined NewDay in 2005, oversees NewDay’s risk management, underwriting, and analytical modeling efforts. He’s held multiple positions in marketing, credit, and risk management, and has over 15 years of experience in analytical modeling and consulting. He holds a Ph.D. in Numerical Optimization and Mathematical Modeling from the University of Maryland.

CHAO DENG
Chief Financial Officer

Chao began her career at PwC serving clients in the financial services industry. Previously, Chao served as Controller of an equipment leasing subsidiary of GE Capital. She also served as Vice President, Controller at Wilmington Finance, Inc. She holds an MBA from the University of Chicago.

MAYLENE KHIEU
Chief Administration Officer

With over 20 years of experience in underwriting and loan origination, Maylene is responsible for all aspects of NewDay’s Compliance Management program. She has been with NewDay USA since its founding in 1999 and has held multiple positions including Chief Credit Officer.

CHAO DENG
Chief Financial Officer

Chao began her career at PwC serving clients in the financial services industry. Previously, Chao served as Controller of an equipment leasing subsidiary of GE Capital. She also served as Vice President, Controller at Wilmington Finance, Inc. She holds an MBA from the University of Chicago.

MAYLENE KHIEU
Chief Administration Officer

With over 20 years of experience in underwriting and loan origination, Maylene is responsible for all aspects of NewDay’s Compliance Management program. She has been with NewDay USA since its founding in 1999 and has held multiple positions including Chief Credit Officer.

CRYSTAL RAINES
Chief Compliance Officer

Crystal has been with NewDay USA since 2007, previously holding the position of Chief Credit Officer. With over 20 years of experience in operations focused in underwriting, she leads a team that is responsible for fulfilling all federal, state, and agency disclosure requirements, and regulatory implementation. She is an FHA DE underwriter and has VA automatic underwriting authority.

CRYSTAL RAINES
Chief Compliance Officer

Crystal has been with NewDay USA since 2007, previously holding the position of Chief Credit Officer. With over 20 years of experience in operations focused in underwriting, she leads a team that is responsible for fulfilling all federal, state, and agency disclosure requirements, and regulatory implementation. She is an FHA DE underwriter and has VA automatic underwriting authority.

MICHAEL OURSLER
Interim Chief Operating Officer

Michael “Mo”, who joined NewDay in 2012, is the Interim COO of NewDay, where he oversees NewDay’s loan origination operations, university, and secondary marketing efforts. He’s held multiple positions in processing, credit underwriting, and secondary marketing, and is the architect of the Accelerated Underwriting Program at NewDay University.

HIREN VAKHARIA
Chief Information Officer

Hiren is a financial services industry professional with 25+ years of experience in consulting and technology implementations, with the last 17 years in Mortgage Banking and Securitized Products. He is a business-focused leader with vision, experience, and acumen to lead large product strategies and IT solutions to highly regulated and competitive environments.

MICHAEL OURSLER
Interim Chief Operating Officer

Michael “Mo”, who joined NewDay in 2012, is the Interim COO of NewDay, where he oversees NewDay’s loan origination operations, university, and secondary marketing efforts. He’s held multiple positions in processing, credit underwriting, and secondary marketing, and is the architect of the Accelerated Underwriting Program at NewDay University.

HIREN VAKHARIA
Chief Information Officer

Hiren is a financial services industry professional with 25+ years of experience in consulting and technology implementations, with the last 17 years in Mortgage Banking and Securitized Products. He is a business-focused leader with vision, experience, and acumen to lead large product strategies and IT solutions to highly regulated and competitive environments.

Picture yourself here.

Just 30 minutes from Washington, D.C. and Baltimore, MD, NewDay HQ is located in the bustling heart of Fulton, MD, just minutes off I-95. Over 580 employees come together in our fast-paced and fun-loving office to elevate each other. With our trending growth, we expect to double our employee size in the next two years.